Effective Date: June 19, 2026
Panoramic Primary Care respects your privacy and is committed to protecting the information you share with us through this website and in connection with our services in New Mexico. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information submitted through our website. This policy is intended for website visitors and does not replace our HIPAA Notice of Privacy Practices, which explains how protected health information may be used and disclosed for treatment, payment, and health care operations.
Information We Collect
We may collect information that you voluntarily provide through our website, such as your name, email address, phone number, appointment request details, questions submitted through contact forms, and any other information you choose to include. Please avoid submitting sensitive medical details through general website forms unless the form specifically states that it is intended for secure communication.
We may also collect limited technical information automatically when you visit our website, including your browser type, device information, IP address, pages viewed, referring website, and general usage data. This information helps us maintain, secure, and improve our website.
How We Use Information
We may use information collected through the website to respond to inquiries, process appointment requests, provide administrative support, improve website functionality, monitor website performance, protect against unauthorized activity, and communicate with you about services you request.
Protected Health Information and HIPAA
If we collect, create, receive, maintain, or transmit protected health information, we handle that information in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act, where applicable. Our HIPAA Notice of Privacy Practices describes how medical information about you may be used and disclosed, your rights regarding your health information, and our legal duties to protect that information.
You may request a copy of our HIPAA Notice of Privacy Practices at any time by contacting us using the information listed below.
New Mexico Privacy Considerations
In addition to federal privacy requirements, New Mexico law treats health information that identifies a specific patient as confidential in many contexts. We maintain policies and safeguards intended to protect identifiable health information, limit access to authorized personnel, and disclose information only as permitted or required by applicable law, patient authorization, or our Notice of Privacy Practices.
Cookies, Analytics, and Tracking Technologies
Our website may use cookies, analytics tools, or similar technologies to understand how visitors use the site, improve performance, and maintain security. These tools may collect technical information about your visit. We do not knowingly use website tracking technologies to collect protected health information unless appropriate safeguards and agreements are in place.
How We Share Information
We do not sell personal information submitted through our website. We may share information with service providers who help us operate the website, manage communications, provide technical support, or perform administrative services. We may also disclose information when required by law, to protect our rights or safety, or as permitted by applicable privacy laws.
New Mexico Data Breach Notification
If we discover a security incident involving personal identifying information of a New Mexico resident, we will evaluate the incident and provide notices required by applicable law. New Mexico’s Data Breach Notification Act generally requires notice to affected New Mexico residents in the most expedient time possible and no later than 45 calendar days after discovery of a qualifying security breach, unless an exception or lawful delay applies.
We also require service providers that handle personal identifying information on our behalf to use reasonable security procedures and practices appropriate to the nature of the information, as required by applicable New Mexico law and our contractual obligations.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect information submitted through our website, including safeguards appropriate for personal identifying information and protected health information. However, no website, email system, or electronic transmission method is completely secure. If you believe your information may have been submitted in error or accessed without authorization, please contact us promptly.
Your Choices and Rights
You may contact us to ask questions about this Privacy Policy, request updates to contact information you provided through the website, request our HIPAA Notice of Privacy Practices, or submit privacy-related concerns. Depending on the nature of your request and applicable law, you may have rights to access, request amendment of, request restrictions on, or request an accounting of certain disclosures of your health information.
Children’s Privacy
Our website is intended for general audiences and is not directed to children. If a parent or guardian believes that a child has submitted personal information through our website, they may contact us to request review or deletion, subject to applicable legal and medical recordkeeping requirements.
Third-Party Websites
Our website may reference third-party services or resources. We are not responsible for the privacy practices, security, or content of third-party websites or services. You should review their privacy policies before providing information to them.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the effective date above. Continued use of the website after changes are posted means you acknowledge the updated policy.
Contact Us
If you have questions about this Privacy Policy, our website privacy practices, or how to obtain our HIPAA Notice of Privacy Practices, please contact:
Panoramic Primary Care
10301 Cottonwood Park NW, Suite C
Albuquerque, NM 87114-7035
Phone: 505-871-3863
Email: Albert@PanoramicNM.com
Privacy Officer or Contact Person: Albert Vasquez, Owner